Posts Tagged ‘Leadership’
Mar
Mar
This Week’s Streak: What Fuels Your Business?
Category: Leadership, Productivity · Tags: effectiveness,efficiency,Leadership,morale,Productivity
You feel like you are running on empty. You are working twice as hard for half the return. Morale is low and the potential for burnout is high. Team members are barely getting their minimum work done, showing up late, leaving early, and calling in sick. They do not seem happy [...]
Mar
Mar
This Week’s Streak: From Conflict to Communication
A customer disagrees with you, vehemently, or team member is complacent or confrontational. You immediately feel your body tense in response to their response. The hackles on the back of your neck are raised, your muscles are tight, and your hands take on a claw-like state.
No one likes conflict and your response to [...]
Feb
Feb
This Week’s Streak: Be Your Own “Undercover Boss”
Category: Leadership, Productivity · Tags: effectiveness,efficiency,Leadership,Productivity,undercover boss
After watching an exciting Superbowl game, I tuned into CBS’s new reality show called “Undercover Boss” – because evidently I just don’t get enough screen time. I was especially interested in tuning into “Undercover Boss” after seeing the CEO of Waste Management, Larry O’Donnell, interviewed by Jim Cramer on “Mad Money” on CNBC. [...]
