The Streaker Speaker

Archive for February, 2010

This Week’s Streak: Is it Time to Ponder Your Policies & Procedures?

First of all, do you have written policies and procedures in place and are they communicated to everyone who needs to know them? More importantly, are they relevant and practiced consistently by you and your team? Policies can be thought of as the “rules”, the “what”, the “strategy” whereas procedures are the tactical [...]

This Week’s Streak: Pick up the Phone

It is business etiquette to return calls within 24 business hours. Whether you want to or not. And especially if you are in a leadership position. Leaders are salespeople in the sense that they have to sell themselves and their company. Leaders are also in customer service. You are serving [...]

What is a Streaker?

A streaker is a term used for a runner who runs daily no matter what. In effect, they are on a streak – like a winning streak in sports, for example.
Readers and clients come to me for Direction, Focus, and an increase in Efficiency and Effectiveness. In two words, to Improve [...]

This Week’s Streak: Be Your Own “Undercover Boss”

After watching an exciting Superbowl game, I tuned into CBS’s new reality show called “Undercover Boss” – because evidently I just don’t get enough screen time. I was especially interested in tuning into “Undercover Boss” after seeing the CEO of Waste Management, Larry O’Donnell, interviewed by Jim Cramer on “Mad Money” on CNBC. [...]

This Week’s Streak: Consistency is Key

Are you doing the right thing well all the time? I don’t know about you but I find this hard to do. It is like a continuous test and takes a lot of energy to keep on track. There are so many things to do and often we feel we are not [...]